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Pet Policy

We understand pets are just as much a part of the family as other members and we are delighted to provide some comforts of home while staying with us. For this reason THE CHURCH PALACE Hotel allow the guests to bring their pets to stay in their rooms and to use a dedicated pet kit for them. Pets are only NOT allowed in JUNIOR SUITES. In order to ensure the comfort and safety of all our guests, we kindly invite you to read the following policies listed below. A one-time pet charge of € 15,00, per day , will be applied. The fee is used for the cleaning of all the fabric and carpets after guests departure to ensure the comfort of future guests staying in the room. Seeing-eye dogs are always welcome at no charge. For stays of 8 nights or longer, the charge will not exceed €200.00. Pets may not exceed more than 35lbs / 15kg. Unfortunately due to health regulations pets are not allowed in the Food & Beverage inner areas of the hotel. This includes Nero, The Circus and The Street Restaurants. No more than two pets per room are allowed at any one-time. Upon request, ‘Pet Sitter’ can be hired at a pre-determined hourly rate through the Ask Mr C. Concierge Desk. Sitters are only guaranteed when 24 hours’ notice is given. When in public areas of the Hotel, pets must be kept on a leash or in a carrier. Pets must not be left alone in the guestrooms. Pets must be house-trained and clean. An additional charge may apply if pets create excessive mess or damages. Noise must be kept under control. Dogs barking or cats meowing can disturb other guests. Housekeeping will NOT clean guests room if the pet is left unattended. If both the guest and the pet are in the room while the housekeeper is present, pets must be leashed or caged. Guests should contact housekeeping regarding the cleaning time preferred. Guests are responsible for all property damages and/or personal injuries resulting from their pets. Pet owners will be responsible for the repair and/or replacement of any items stained or damaged by their pets. Enjoy your stay at The Church Palace!