Platinum Guest Experience is the exclusive service dedicated to your luxury experience. The Guest Experience will take care of your holiday even before your arrival taking care of the selection and care of your room. If you have decided to organize an intimate dinner or a surprise to your beloved, celebrate a special event, you can simply contact our Guest Experience, she will manage everything. If you need any tips on where to go, eat or go shopping in town, just go to the dedicated information desk. A key figure to give customers a truly memorable stay.